Terms and Conditions

    1. MGS ITALIA SRL (hereinafter MGS or Seller) markets umbrellas, rain and leisure accessories.MGS has created an online sales network on shop.perletti.com , governed by these General Terms and Conditions of Sale.
    2. The applicable Terms and Conditions of Sale to all orders placed on shop.perletti.com, the company website, are the ones in force at the time of purchase; however, MGS may amend them whenever it deems it necessary to do so.
    3. Before carrying out the order the Customer will be asked to confirm comprehension and acceptance of the Terms and Conditions of Sale in force at the time in which the order is sent, should the customer refuse to do so, it will not be possible to place the order on the MGS website. Whoever should decide to surf the company website will be considered, in virtue of having used the site, as having accepted the MGS Privacy Policy conditions, which are an integral part of these Terms and Conditions of Sale.
    1. Only consumers and businesses that purchase for reasons other than re-selling may do so, on shop.perletti.com ; It is strictly forbidden to resell items bought on shop.perletti.com.
    2. Orders may be placed only by consumers who: (a) are at least 18 years old, (b) are legally capable of entering into binding contracts. If you are under the age of 18 and are not legally capable of entering a binding contract, a parent or legal guardian will carry out the order and accept our Terms and Conditions of Sale posted on shop.perletti.com. Any order made in violation of this provision shall be null.
  3. ITEMS
    1. Each item is shown in a photograph and comes with an “item description “ indicating: a) a brief description, b) available colours and sizes, c) price, d) general description.
    2. The general description is short and indicates some characteristics of the product. The language used may be creative and not directly referable to the item. Composition of fabrics and materials is on the labels attached to each product sold.
    3. Colours and sizes are listed only for descriptive purposes; in particular, the colours displayed may not reflect the actual colours of the products as this depends on various factors, among which your computer’s colour display, the difficulty due to the fabric’s composition, etc.
    4. Although MGS makes an effort to post photos of the items as faithful to the original as possible, some differences between images and products may occur, mainly due to technical causes such as the internet browser and the monitor used.
    5. The Consumer may write a review on the purchased item, describing the experience and assigning a mark to the product.
    6. All of our products are “Made in China”.
    1. If you wish to order on shop.perletti.com, the order will be processed as follows.
      1. Product Selection
        For each product selected on the site a page will automatically open containing the information referred to in article 3. Selection takes place through the choice of colour, size and ensuing click on the "buy" button. The "basket" can contain multiple products and can be changed at any time before the "Order confirmation”;
      2. Order confirmation
        Before proceeding with the purchase by sending the order form, the customer will be asked to read these Terms and Conditions of Sale very carefully, to print a copy, save it or make a copy of it for personal use.
        Before proceeding the Customer is required to check all details very carefully, including and not limited to the details of each purchase made.
      3. Personal Data
        When defining the order, the customer will be asked to provide all personal data including shipping address and billing details. The Customer guarantees that all personal data provided is real and exact.
      4. Acceptance of Terms and Conditions of Sale and Privacy Policy
        Please check your order carefully and if necessary carry out any change you wish to make, after that you will be asked to confirm that you accept the legally binding Terms and Conditions of Sale and the Privacy Policy in the website in full. After you express your acceptance you may proceed with the purchase by clicking on “confirm” as indicated in the web site.
      5. Payment
        The Customer may choose one of the following payments:
        1. Credit card (Visa or Mastercard);
        2. Pay Pal;
        If you choose to pay by credit card, all the financial information (card number, expiry date, CVV) shall be forwarded to Banco Popolare or other banking institution which offers online payment services, in encrypted form. This information will only be used by Seller to complete purchase process and to issue any refund in compliance with the returns and cancellation policy procedures.
        If you choose to pay by PayPal, you should follow all instructions indicated in the PayPal website.
        The order form will be saved in the MGS data bank for the period necessary to process the orders and according to the terms indicated by the law.
      6. Acceptance of Order
        The Seller reserves the right to refuse the order if the Customer has not fulfilled purchase procedures appropriately, has not accepted the General Terms and Conditions of Sale, has not given the information required for shipment and invoicing and if the payment has not been completed , i.e. if the Customer has chosen to pay by Credit Card, and the bank does not give authorisation to debit the Customer’s Credit Card; if the selected payment is by Pay Pal, when the amount due is not credited to the Seller’s account.

        The total amount includes the cost of items plus shipping expenses, which depend on the shipping means chosen by the Customer and/or made available in the website.
        All expenses for customs and are not included.
      7. Product Availability
        Should the items displayed for sale no longer be available or be sold out at the time of the last access, or no longer be available when the order is confirmed; the Seller will immediately inform the Customer. If the order has been confirmed and the price paid, the Seller will refund the Customer the amount paid.
      8. Order Confirmation
        When the Customer sends the Order Confirmation electronically to the Seller, the purchase is considered as confirmed and the General Terms and Conditions of Sale are considered as accepted. The Order Confirmation will be saved in the Seller’s data bank for the period necessary to process the orders and according to the terms indicated by the law.
      9. Order Receipt Notice and Order Confirmation
        The sale is considered completed when the Customer receives confirmation from the Seller that the order has been accepted, after checking product availability and payment made.
        When order is confirmed MGS shall send an email to the Customer with a link to the details of Terms and Conditions , information regarding the essential features of the purchased items, the price, the information concerning the right to return the goods or not, the address where complaints may be sent and the existing commercial guarantees. The Client must immediately verify the contents of this communication and immediately inform the Seller of any errors or omissions.The order receipt notice will contain the reference number of the order assigned by MGS. When received, the Client must keep the reference number of the order for any inquiries on the same.
        The Client expressly consents that the information discussed in this article be furnished via e-mail and not by other media.
    1. MGS undertakes to protect the personal information of the Client for the entire on-line sales procedure, with a SSL certificate. It is however impossible to guarantee the safety and integrity of data transmitted to the Website therefore the Seller cannot be considered responsible for damages deriving from the use of the Internet.
    1. Shipment time is not influenced by the Seller but by the method of shipment chosen by the Customer when ordering and by the shipping company that will be used to send the acquired goods. In general, delivery is carried out within three 3/4 work days. Excepting unforeseen events and customs clearance times. In any event, the Seller is not responsible for the effective shipment times that differ from those indicated even if she/he will do whatever possible to meet them. In the order confirmation the Customer expressly accepts the delivery terms foreseen here in derogation of what is indicated by art. 54 of the Consumer Code. MGS will do all that is possible to guarantee the delivery by courier within the time foreseen in the order confirmation. The cost of shipment is charged to the Clients account and it is specified in the order. The cost of shipment is €9,90, free shipping on orders over €29,90. MGS may use FedEx and CRONO couriers.
    1. No invoice is required for purchases by European Economic Community residents, unless specifically requested by the customer no later than during the transaction, as stated in Presidential Decree dated 26/10/1972 no. 633 - art.22. An invoice will then be issued by MGS as a result of the order only to those customers who have requested it in the purchase form, and to non-residents of the European Economic Community. In these cases, the invoice will be delivered by mail.
    2. If you own a business and you need an invoice, send an email with your billing information to customer@perletti.com
    1. The Customer must verify the correspondence of the Product received compared to the order made. In the event that the Customer should notice that the product does not match the order, she/he must contact MGS and attend to the return of the item.
    2. The sale of the products, for what concerns defective products, is subject to the legal guarantees contemplated by article 129 and subsequent of the Consumer Code. If there should be a a defect of conformity, the Client has the right, at his choice, to the repair or substitution of the defective product by the Seller without extra costs, except where the requested solution is impossible or excessively expensive with respect to the other. However, if the substitution or repair is impossible, the consumer has the right to a reduction in the price or to receive an amount equal to the value of the product, against the right to return the defective product to the Seller.
    3. The legal guarantee has a validity of two years from the delivery of the goods and must be requested by the consumer within two months from finding of the defect.
    4. The Seller, having verified the defect, must carry out the repair or the substitution of the product within an appropriate time from the request and without charging the costs to the consumer. For complaints we refer to the procedures indicated in art. 13 of the Consumer Code.
    1. Se vuoi inviare un reclamo a MGS, ti preghiamo di metterti in contatto con la nostra Assistenza Clienti utilizzando il modulo contatti presente sul nostro sito.
    1. These Terms will be governed by and interpreted in accordance with the Italian laws , and you submit to the non-exclusive jurisdiction of the state and federal courts located in the country of origin of the Customer for the resolution of any disputes.